What
is available for download and dedication?
You may download or dedicate mono and true/polyphonic ringtones, operator
logos and picture messages, colour wallpaper/logo or Help, JAVA games
and Subscriptions.
Which mobile network does this service support?
Services are available to all Telstra, Optus and Vodafone users in
Australia.
What handset models does this service support?
Services are available for most handset types.
What is the difference between an SMS content
and Rich Content?
SMS contents are delivered to your handphone via SMS. Rich content
can only be delivered to your handphone via WAP/GPRS.
- SMS content: Mono Ringtones, Operator Logos, Picture Messages and
Subscriptions.
- Rich content: Polyphonic Ringtones, TrueTones, Colour WallPapers,
Colour Operator Logo, Colour Helps and JAVA Games.
How can I download or dedicate?
You can download or dedicated using SMS from your handphone.
Who can download and how to join?
User must join the weekly club membership to download content (except
community and subscriptions). If you are new user, you can download
any content to join the club..
How much does it cost to join?
Weekly club membership will be charged AUD$ 4.00
per week.
How much does it cost for each download
and dedication?
The cost for each download and dedication depends on which content
or service you requested for.
What are Points?
Points are loyalty points available only to users who have download
or request content(s).
With these points, users can redeem selected content and occasionally
promotional items for free.
Can I dedicate to my friend if we are using
different mobile networks?
Yes, you can dedicate to your friend(s) who are using a different
mobile network. Be sure to check the content is supported by your
friend's handphone first before making a dedication.
How long does it takes for the dedicated
content to reach the recipient's handphone?
All items should reach your handset within a few minutes. If your
request has not received within the hour, it could be due to congestion
in the networks or you have insufficient credits if you are a prepaid
user. In any case, you may contact our customer help line at 1300665873
from 9am -5pm, Monday - Friday, except Public Holidays.
What should I do when the mono ringtone
or operator logo reach my handphone?
For most NOKIA handphone models, you will see "Operator logo
received" or "Ringtone received". Press Option and
then Save.
How can I delete a saved mono ringtone or
operator logo in my handphone?
Operator logos and ringtones cannot be deleted from your handset once
they are saved. However, you can still replace them with a different
operator logo or ringtones. If you want to erase your operator logo
completely just type MD 100023048 and send to 191119.
I receive an SMS with the following -
"Message cannot be displayed here".
What is this?
The following message indicates that the mobile content you requested
for has actually been sent to your phone BUT your handset model may
not be compatible to support this feature.
Where can I get more help?
You may contact our customer help line at 1300665873 from 9am - 5pm,
Monday - Friday, except Public Holidays.
